Need for e-Governance

Transport Infrastructure is one of the important modes of communication system widely used by people. Of the three modes of transport available i.e. air, rail and roads, road transport has occupied a special place so far as development is concerned, because it connects people at the grass root level with the main stream of the nation. Road transport has been accorded a high priority in all the plans since India's independence. The economic development of our country is largely dependent upon the transport infrastructure. The growth and development of different sectors of the economy is highly dependent on improved transport infrastructure. Recent studies showed that out of the three modes of communication, road transport has made a tremendous growth as compared to the others. In fact road transport is the only mode of communication in our state.

The tremendous growth of the automobile sector has provided a lot of comforts and luxuries to the common man. With the enormous increase in the number of vehicles, management of the overall monitoring system has become a big problem for the government. The transport department is essentially a revenue collecting and regulatory department, and the most important function of the department is to collect the road taxes or fines from the vehicles. The District Transport Officers ensure that the tax collection and registration of vehicles are regularized in the districts. Beside vehicles which are not registered in the district, but opting to pay tax are also entertained for the tax deposit irrespective of where they are registered. Another important function of the transport department is the demand of tax from tax defaulters. However detection of tax defaulters and adopting appropriate measures to recover the dues has always been a tedious process for the transport department, due to the heavy workload. The other functions of vital nature of the transport department are Registration of Vehicles, Issue of Driving License, Issue of Permits, etc.

The number of motor vehicles in Meghalaya has increase tremendously, as a result work pressure in the transport department has increase drastically. In order to manage the increasing number of vehicles efficiently, it is highly recommended to adopt some man - machine interface for the smooth functioning of the department. Monitoring a variety of on-going activities of the transport department, timely realisation of tax from the ever increasing number of vehicles has become a problem, unmanageable by human beings alone. Moreover, delay in issuing tax tokens and recovery of arrears have almost jeopardized the existing system.

Hence, it cannot be denied that Computerisation is the only answer to solve these intricacies. The Transport Computerisation Project was taken up with the objective to provide fast, reliable, transparent and efficient service to the Citizens and also effective control to the Government.